Dynamite Design & Hosting

How do I access webmail?
The web address for webmail is http://mail.dynamite.net.nz
Username: yourname@domain.co.nz
If you forget your password, click here

How do I access mobile webmaill?
The address for mobile mail is http://mail.dynamite.net.nz
Username: yourname@domain.co.nz

Do you have a smart phone? (eg. iPhone/Android/Windows Phone/Nokia) have a look at our Exchange sync option
If you forget your password, click here

If email doesn't load on your mobile phone, please let us know.

How do I setup an email client for POP3/IMAP?
We have step by step instructions for:

MS Outlook Express
MS Outlook 97-2003
MS Outlook 2007
MS Outlook 2010 (coming soon)
Mozilla Thunderbird 2.x

Incoming mail server: mail.dynamite.net.nz
Outgoing mail server: mail.dynamite.net.nz
Outgoing mail is authenticated - Use same settings as incoming mail.
Username: yourname@domain.co.nz

Our email server uses SSL for both incoming and Outgoing email.
If you forget your password, click here

Why would I want email/calendar/contacts on my computer/mobile?
There are several advantages to having everything synced - below are most common examples.

Instant syncing of email, calendar and contacts - read an email on your mobile, its marked as read in your Outlook - no cables required
Jenny is Sam's PA - Jenny enters something into Sam's calendar, its synced to Sam's Outlook and mobile within seconds
Meeting room calendar - Jenny and John will never double up appointments again - shared calendars can also be added to your smart phone, allowing you to create appointments straight from your mobile
Replacing your mobile? simply set your account up on your new phone, and all your calendar appointments, contacts and emails are synced.
Lost your mobile? On request, we can remotely wipe your mobile, so theives don't have access to your data. Note, for this to happen, you will need to call us on 0800 Web Guy, and answer security questions - we don't want to go wiping the wrong mobile!

Note: Over the air sync for your mobile does require mobile data - how much data you use will depend on your email load and device. We can say, Tracy the office manager has 2 exchange accounts loaded with medium email flow, and has 100mb data plan on her Motorola Defy (android) and has not exceeded her datacap.

If you have any queries about Exchange sync, give us a call on 0800 Web Guy or flick us an email here

How do I setup email/calendar/contacts on my computer?
Click here for step by step instructions on a Windows computer
Have a Mac or run Linux? there is some integration available, Mac users click here, linux users click here.

How do I setup email/calendar/contacts on my mobile?
Depending on what smart phone you have, setting up may vary. We are currently gathering up screenshots for different devices.

Setup on iPhone 4 (quite similar to iPad 2/3 also)

If you know your way around your smart phone, the settings are listed below using name@domain.co.nz as an example email address:

On your smart phone, add a new 'Exchange' or 'Corporate Email' account

Exchange Server: mail.dynamite.net.nz
Domain: domain.co.nz
Username: name
Password: ******
Note: on Android you would enter 'domain.co.nz\name'

If you require assistance setting up your smart phone, give us a call on 0800 Web Guy

Do you provide a SMTP server?
Yes we do, the SMTP server address is mail.dynamite.net.nz If your ISP blocks port 25 (eg Xtra) then use port 366. Outgoing mail is authenticated - Use same settings as incoming mail.
Click here for more detailed instructions

Hosting answers

Why are your prices so low?
We have low overheads, no fancy office in the middle of town costing thousands a month in rent.

What servers do you run?
We run Ubuntu web servers, and Microsoft Windows 2003 email servers.

What's your connection speed?
We run on a 100mib connection, to test download speed, download this 100mb bin file

Do you allow adult or warez websites?
No! If you are caught running such websites, your account will be canceled, with no refunds.

What sort of spam filtering do you have
Our mail servers run Kerio Mail Server, which has a highly effective set of spam filtering built in.

How long does it take to setup my domain and email?
No longer than 12 hours.

Are there any setup fees or hidden costs?
No, none!

How can I access FTP?
You can use Internet Explorer, Mozilla Firefox, or any FTP program, eg FileZilla. address is: ftp.dynamite.net.nz
For step by step instructions for FileZilla, click here
If you forget your username or password, click here

How can I encrypt passwords?
You can encrypt your passwords here

I can't access ftp using Internet Explorer, whats wrong?
Click on the thumbnails to view larger image. These are the settings required.

Can I cancel my hosting plan?
If you wish to cancel your hosting plan, simply email us with your domain address, the reason you wish to cancel and when you would like it cancelled. We will then post you a letter which will need to be signed and returned before any action is taken.

Do you allow Frontpage extensions?
No.

What types of files can I upload?
You can upload the following extensions: .htm, .html, .asp and .php, .jpg, .gif, .png, .bmp.

How can I create custom error pages for my website?
Log into your FTP, in the folder "error" upload your own 404.htm to there

How can I change my email or FTP password?
If you forget your password or would like it changed, click here

If you can't find your answer below, either send an email to support@dynamite.net.nz, or click here to log a ticket. Generally speaking, tickets are responded to within an hour or so.